Guides for when something stops working
Calm, step-by-step checks you can do yourself, with clear points where it's time to stop and call for help.
RefrigeratorFridge warm, freezer cold: finding the cause
Freezer still frozen but the fridge creeping toward 50°F? Four calm checks to tell whether it's airflow, defrost or the controls before you book a repair.Read the guide
WasherFront-loader full of water? Clean the pump filter
Water left in a front-load washer usually means a clogged pump filter. Where to find it, how to drain it without a flood, and when the pump is to blame.Read the guide
DryerWhen one dryer cycle isn't enough
Slow drying is most often about air that can't escape, rather than heat. Here's how a dryer vent gets blocked, and a five-minute way to check yours safely.Read the guide
DishwasherWater left in the dishwasher: four places to look
Standing water in a dishwasher usually means a clog, not a broken machine. Check these four spots, in order, before you book a repair visit.Read the guide
Oven & rangeGas oven won't heat: the weak igniter problem
An igniter that glows can still be the reason a gas oven stays cold. How to recognize it, and which checks you can safely make yourself.Read the guide
CooktopWhen induction says “no pan”
An induction zone that flashes or won't heat usually means the pan isn't a match. How to test your cookware, and the signs of a real cooktop fault.Read the guide
Any applianceRepair or replace? A clear way to decide
A plain, practical way to choose between repairing and replacing a fridge, washer, dryer, dishwasher or oven, by comparing real costs, not hunches.Read the guide
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Three short steps: the appliance, your address and your number. We get in touch to set up a time.
$20 service call through Oct 31 (then $95)
Say yes to the repair and your service call fee counts toward it in full.
A 90-day warranty covers each repair we make.
What happens next
- Tell us what's wrong
- We come to you
- You get the price first
- Repair, once you say yes