Your questions, answered

Use the short booking form on any page. Pick the appliance, add the service address and leave your name and phone number. We get in touch to agree on a time that suits you.

A technician comes to your home and starts with a diagnosis. Once the cause is clear, you get a plain explanation and the repair price before anything is fixed. Then you decide.

That's what the visit is for. Just describe what you notice, like a sound, a smell, a puddle or an error code. The diagnosis does the rest.

That depends on the part. If it needs to be ordered, the repair can take a second visit. Either way, you'll know the plan up front.

The service call is $95. Through October 31, 2026, it's $20 instead. The repair price depends on what the diagnosis finds, and you get it before we fix anything. Say yes to the repair and your service call fee counts toward it in full.

The same symptom can come from very different parts. A warm fridge might be a fan, a defrost part or a sealed-system fault, and each costs something different. The diagnosis pins down the actual part, so the price you get is for your real repair.

No. You get the explanation and the price first, and the choice is yours. If you pass, the service call is the only charge. Saying no is completely normal, and nobody will push you.

A $20 service call through October 31, 2026. From November 1 the service call is $95, so that's $75 less for the visit. The repair itself is priced separately, after the diagnosis, and you get that price before anything is fixed. Say yes to the repair and your $20 counts toward it in full.

A 90-day warranty covers each repair we make.

Five of them: the Westside and the Marina, Hollywood and Central LA, Northeast LA, the San Gabriel Valley, and Inglewood with the LAX area. Marina del Rey is our home base. Our service areas page lists the neighborhoods, cities and county communities in each area.

Check with your landlord or building manager first. In many rentals the appliance belongs to the owner, and they may have their own way of handling repairs. If they ask you to arrange it, go ahead and book.

The gate or buzzer code, where a technician can park, which entrance to use and whether there's an elevator. Add it to the notes in the booking form.

Please do. Send a request with your ZIP code, and we'll let you know plainly if we can make it.

Fridges and freezers, ovens and ranges, cooktops, dishwashers, and washers and dryers. Start with our services to see common problems for each.

Call or text (424) 524-1195 with the make and model, and we'll confirm before the visit. A photo of the model tag is the easiest way to share it.

You get the repair quote first, so you can hold it up against a new machine. Our repair-or-replace guide walks through the numbers.

Yes. Each service page has a short "try this first" list, and our guides go step by step. Unplug the appliance or turn its breaker off before you open a panel or reach inside, and if you smell gas, leave the home and call SoCalGas or 911 from outside.